Support
Common questions about Pevra’s wardrobe journal, packing checklists, coins, and data. If you still need help, send feedback with the form below.
Frequently asked questions
What is Pevra?
Pevra is an iPhone wardrobe and prop wear journal for themed-party looks. You can log outfits and props, build packing checklists, record post-event wear notes, and compare reuse history. It does not include chat, social feeds, video calls, or AI features.
Do I need an email or password account?
No. Pevra does not offer email, password, or social-network sign-in. After you accept the Privacy Policy and User Agreement, the app opens a private session with our backend using a stable device identity.
Where is my journal data kept?
Event cards, wardrobe items, photos, voice notes, and coin records are kept on your device. Structured journal fields can also sync as one private backend backup so they can return after reinstall. Local photo and voice-note files are not part of that structured backup.
Why does the app ask for Camera, Photos, or Microphone?
These permissions are optional and only used when you add photos or voice notes to items or events. Core journaling still works if you decline. You can change permissions anytime in iOS Settings.
How do coins and purchases work?
Coins are one-time consumable in-app purchases through Apple. They unlock productivity features such as packing/repair/reuse exports, deep reuse comparison, extra plan or photo slots, and theme packs. There are no subscriptions or auto-renewals. Payment and refunds follow App Store rules.
Can I export or clear my data?
Yes. Use Export JSON backup / Import JSON backup under Data Management when available, or clear local journal data in the app. Uninstalling removes on-device files; the private structured backup may still allow journal fields to restore after reinstall until that record is deleted.
Does Pevra track me for ads?
No. Pevra does not track you across other companies’ apps or websites, does not use the advertising identifier, and does not share information with ad networks.
How do I delete my account or synced backup?
Use the account deletion option in Profile when available, or describe your request in the feedback form below. Signing out alone does not delete the synchronized private record.